First off, Let me say, I never write reviews, It just isn't me, But I have to tell you about my experience, So here we go.
I always wanted motorized blinds/shades and thought in the local stores they were too expensive. I saw on amazon these and were a decent price and I would roll the dice. The ordering process was simple and walked you through that is needed. I made a couple mistakes through out process and the company reached out to me corrected me as I went along. They even upgraded me to help me make a better product. It really only took less than a week to get my shades in. I was unsure which smart feature I should get and they helped me with that and actually refunded me $30 because they thought the matter hub was the way to go and it was cheaper. What companies actually try to save you money nowadays.
The Shades came in huge boxes (My shades were 74" w) and well wrapped with no shipping damage. I took a deep breath and was like, Ok let's install these and hopefully it will take less that an hour or so each shade. After I unpacked them, it literally took 5 minutes to put these bad boys up. No issue at all. The motor is super quiet and fast! The material is better than what I saw that was double the price at the box stores in town. Remote worked great I was a happy man!
Tried to connect the matter hub to my WIFI and it would not work. Like at all!. I reached out to them and they sent videos of how to do it which still did not work. I kind of gave up and they were like, let us know what router you have and we will buy one and troubleshoot because the problem was in my router not their software. I told them I could live without the smart integration but I kind of really wanted it. They were very admit to solve the problem. I gave the my router info and they actually bought router that matched mine to rewrite the software to fix the issue. I was blown away!!
They sent me a beta test version of the app and it worked like a charm. No issues, Now my shades are voice controlled and I set up a schedule to close them all at night. it is awesome!
So honestly, I could not be more happier with this purchase, If you are on the fence or kind of turned off about buying these because of the price. Just buy them.. They support, the quality and the functionality it amazing. You do not find many companies that care about their product as much as they do, I now have 5 total blinds from them and still may buy one more! 10 stars if I could!!