I ordered the sample to check out the color, then another one as actual product. This shade is such a great value for the price! It shipped quickly and was easy to set up. It took a minute to figure out the programming, but once we did, it worked perfectly. The quality of the shade and its blackout feature really exceeded my expectations. Customer service was quick and super helpful. I'd definitely buy this shade again. I have big windows in my living room, around 16 feet high, and used to have motorized cellular shades from a well-known hardware store. When I saw these, the price caught my attention. After customizing it, the price ended up being over double, but it was still worth it. The shade came with easy-to-follow setup instructions, including a sticker on the antenna wire tucked in the housing. Installation was a breezeabout 20 minutes to drill and pop the blinds in. Even with the custom size, it arrived just five days after I ordered. Karen from customer service was super thorough, double-checking the measurements right after my order to make sure everything was right, which I really appreciated. I added the solar panel charger, and it's been working great, even with the winter season and less sunlight. The blackout side covers are great, though it's a little tight around the charger area, but it fit and worked fine. There's a small button next to the USB-C plugjust press and hold, and the shade moves up and down. Keep holding, and it'll keep adjusting.